Return & Refund Policy

Last updated: May 2026

BNB Beauty LLC is committed to providing high-quality products and services.

If you are not satisfied with your purchase, you may request a return or refund according to the following policy.

1. Return Period

Customers may request a return within 7 days of receiving the product.

Returns requested after this period may not be accepted.

2. Return Conditions

Returned products must be:

  • Unopened
  • Unused
  • In original packaging
  • In resellable condition

We reserve the right to reject returns that do not meet these conditions.

3. Non-Returnable Items

The following items are not eligible for return:

  • Opened products
  • Personal care items
  • Clearance or promotional items
  • Free gifts
  • Customized products

4. Refund Processing

Once the returned product is inspected and approved:

  • Refunds will be issued to the original payment method
  • Processing time is typically 5–10 business days

5. Shipping Costs

Unless caused by product defects or shipping errors:

  • Return shipping costs are the customer's responsibility

If the product is damaged or incorrectly shipped:

  • The Company will cover return shipping costs

6. Fraudulent Refunds

We reserve the right to refuse service or terminate accounts in cases involving:

  • Fraudulent chargebacks
  • Abuse of refund policies
  • Excessive return activity

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